One year of full technical support and service is included with the purchase of every BarTracks™ System. This includes answering questions, e-mail messages, and faxes between 8:00 am and 5:00 pm M-F Pacific Time. In addition, if you will allow us to connect to your PC through the Internet, our support includes remote computer assistance with BarTracks™ if necessary.

You will receive all software upgrades released, and all the help you may need.

Continuing service is available for a nominal fee after the first year. It provides the same coverage and support by telephone, fax, e-mail, and remote computer, and all upgrades for the year. The cost is 15% of the Basic BarTracks™ System and any additional WorkStation and Server software.